Some Lansingburgh residents wake up with no heat Wednesday morning, but they say they're thankful the gas main issue came to light sooner rather than later. Innae Park reports.
LANSINGBURGH, N.Y. -- A startling start Wednesday morning for some who live along Third Avenue in Lansingburgh. Some residents were without full heat just a day before a snow storm is set to hit the region.
Resident Dawn Pease explained, "Something smelled a little funny, so I woke him up, and said to him, we need to make a phone call, something's not right."
Jim Jaron, who lives a block down, agreed. "I woke up this morning and my house had lost probably ten degrees in temperature."
Within hours, National Grid responded. Officials say the culprit is too much water.
Customer and Community Management Manager Michael DiAcetis said, "During cold weather, moisture travels along inside the gas, and once it rises above ground, it freezes. So homeowners and customers experience a choking or slow down of gas flow into the house." He added that crews went door-to-door to ensure the entire neighborhood wasn't affected, as they found less than ten customers to have actually seen a decrease in pressure.
The question now is whether there will continue to be more water, and as a result, more disruptions.
Jaron said, "I really don't have any other means of keeping my house warm. I've got those big old cast iron radiators and I know that it's not good if they freeze. It's a big problem."
National Grid crews dug through four feet of frozen ground to inspect one part of the main at 125th and Second Avenue. So far they say it seems to be stable.
"It is common to find water in a gas main, especially in certain neighborhoods, depending on the age of the infrastructure," said DeAcetis.
While full gas pressure was restored by Wednesday afternoon, customers are crossing their fingers that it stays that way.
George Pease said, "I'm kind of glad it happened now rather than tomorrow morning, when we really probably desperately need it."
DeAcetis agreed. "In cold weather, it's even more important that customers know we're there for them and we'll respond in a timely manner."
Officials say they'll keep checking the main for any unusual water build-up during the next few weeks.
With the coming winter storm, they urge you to report any electric or gas outages by calling 1-800-867-5222.